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LEARN ABOUT CRATERS & FREIGHTERS

Helpful Information for Understanding Our Offerings

We want our clients to be confident that they have made the right choice in selecting Craters & Freighters Nashville for assistance with their specialty packaging, crating, and shipping needs. That’s why we provide a number of ways you can learn more about our company and our processes.

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Frequently Asked Questions

Can Craters & Freighters Nashville handle unusual items like musical instruments for air travel?
Yes – the Nashville team is skilled at custom solutions for unique shipments, even musical instruments. One traveling musician needed to ship a harp overseas and was anxious about airline rules. C&F Nashville built a custom crate that met Delta Airlines’ baggage policy (under 150 inches and under 50 lbs), allowing the harp to fly as checked baggage with no extra fees. Airline staff were surprised it could travel that way, but after confirming the policy, they accepted it. The harp made multiple flights and arrived without damage. The client was so impressed with Nashville’s patience and “excellent work” that she kept the custom box for future tours.
How reliable is Craters & Freighters Nashville for critical shipments?
Extremely reliable – even over many years of service. Long-term Nashville clients report shipments arriving on time and intact. One pro audio industry customer has used C&F for a decade to ship large recording consoles and equipment worldwide, saying their service has been “2nd to none” with no shipment ever lost or damaged. He also praised their deep knowledge of international documentation, which has been “perfect” every time.
Are C&F Nashville’s crates compliant with export regulations like ISPM-15?
Yes. All crates built by C&F Nashville meet required standards, including ISPM-15 – the international standard for treated wood packaging. This ensures acceptance through customs worldwide. A Nashville logistics partner called them “THE crating experts – very professional and always compliant,” and praised the team’s organization and customer service.
Has Craters & Freighters Nashville upgraded their services or technology recently?
Absolutely. The Nashville location continues to invest in quality and efficiency. One customer commented that the team had made “serious investments in time and equipment” over the past two years, resulting in higher work quality. Every detail of her complex order was handled perfectly, giving her full confidence in the final outcome.
Will the Nashville team go the extra mile to meet customer needs?
Yes – and they have a proven record of doing so. One customer thanked “everyone from C&F” for “every late hard day” they worked to get her project finished. She said the effort “was so awesome” and promised to return for any future crating or pallet needs.
Do you ship containers?

Yes, we handle everything from small shipments to large, dedicated full container load shipments.

Do you offer debris removal?

Yes, please contact us for information and pricing.

Do you handle hazardous material and dangerous goods?

Yes, we can pack and ship most hazardous materials according to 49 CFR, IMDG, and ICAO regulations. Please visit our Hazmat Shipping page for more information.

 

Get a fast, free, no-obligation cost estimate from Craters & Freighters in Nashville.

Provide your shipping requirements and details, and let us give you an estimate you can count on. Concerned that we can’t handle your shipment? Call us; we’ll come out and take a look at your items and come up with a plan you like. Serving most of Tennessee and Alabama, including Nashville & Chattanooga, TN, and Birmingham & Huntsville, AL.